MTM IT is an independent device repair workshop at The Old Bakery, West Exe South in Tiverton, Devon, trading since 2014. We repair phones, tablets, MacBooks, laptops, games consoles and Apple Watches for people across Mid Devon, from the workshop or by mobile call-out.
MTM IT has been serving the people of Tiverton and Mid Devon since 2014. What started as a local phone repair service has grown into a full-service repair workshop covering everything from cracked iPhone screens to MacBook logic boards, games consoles, iPads and IT support.
We're based at The Old Bakery on West Exe South in Tiverton — a workshop that's become known across the region for fast, honest, high-quality repairs. Over the past decade we've built a reputation on doing things right: using premium parts, standing behind our work with a 12-month warranty, and never charging for a repair we can't complete.
Our specialist area is Apple products — and in particular the damaged devices that go well beyond a display or battery swap. We regularly see Macs, iPhones and iPads that other repairers have written off, and more often than not we can bring them back to life: water-damaged logic boards, faulty charging circuitry, devices that won't power on. Even when the device itself is beyond saving, we can often recover the data and photos that matter most. We have the tools and experience to fix it properly.
Every repair starts with a free diagnostic assessment. We examine your device, identify the fault, confirm the exact price, and only proceed with your explicit approval. There are no surprises, no hidden fees, and no pressure.
We use either original or premium-quality aftermarket parts that meet or exceed manufacturer specifications. We never cut corners on parts — cheap components cause problems, and our 12-month warranty means we'd end up fixing them again anyway. So we get it right the first time.
Our workshop is appointment-only — this allows us to give every repair the time and attention it deserves, and means you're never waiting behind a pile of drop-ins. Most common repairs are completed within 90 minutes of your appointment. If we can't fix it, you pay nothing.
We also like to share what we've learned over the years — practical advice on looking after your devices, spotting problems early, and getting the best out of a repair. Have a read of our hints & tips on the blog for honest, jargon-free guidance from the workshop.
By appointment only
Every repair is done at our own bench in Tiverton — nothing is sent away to a third party. These are the technicians behind the work, and behind the guides on our blog.
Owner & Lead Technician
Level 3 Repair Technician
Matt owns and runs MTM IT in Tiverton, and still works on the bench as lead technician. With more than 10 years in device repair and over 5,000 devices repaired, Matt is a Level 3 qualified repair technician specialising in Apple Watch, Mac and Android devices.
Works on: Apple Watch repair · Mac repair · MacBook repair · Android repair · Samsung repair · Games console repair · Screen replacement · Battery replacement
Operations & Technician
Polly handles operations and repairs at MTM IT in Tiverton. She has been repairing devices since 2024 and specialises in Apple products — iPhone, iPad and MacBook — from screen and battery work through to charging port and water damage repairs. She works on the bench at the Tiverton workshop.
Works on: iPhone repair · iPad repair · MacBook repair · Screen replacement · Battery replacement · Water damage repair
Posts on our blog carry the name of whoever wrote them. If a guide is bylined, that is the person who did the work it describes.
Most screen replacements, battery swaps and charging port repairs are done while you wait or within 90 minutes of your appointment.
We use either original or premium-quality aftermarket parts on every repair. No cheap components, no compromise on quality. Your device should perform exactly as it did before.
Every repair carries a 12-month warranty on the part we fit and the work we do. If that part fails or the original fault returns, we put it right at no charge. New accidental damage is a fresh repair, and we'll tell you honestly which one it is.
Free diagnostics on every device. If we can't repair your device, you don't pay anything. We'll always tell you upfront if a repair isn't viable.
Can't make it to Tiverton? We cover all of Mid Devon with our mobile call-out service. We'll come to your home or office.
MacBook repair is our speciality. We fix MacBooks that other repair shops turn away — water damage, logic board faults, screen replacements and more.
Call us, email us, or fill in the form. We'll get back to you quickly and arrange a convenient appointment.
